Use the tracking link in your shipping confirmation email for the most accurate delivery updates.
How to track your order
- Open the shipping confirmation email from Derkin.
- Select Track your shipment to view the carrier’s latest status.
- If your order contains multiple items, they may arrive in separate packages with different tracking numbers.
Tracking not updating?
Carriers can take 24–48 hours to display the first scan after a label is created. Weekends, holidays, customs processing, and severe weather may also delay updates.
Need help?
If tracking has not updated for more than 3 business days, or your package is marked delivered but cannot be located, please contact us. Include your order number and the email address used at checkout so our team can assist you.